Privacy policy – your personal information

This privacy policy explains how Civil Registry uses information about you, in order to process your application to issue a passport, an ID card, a birth certificate, a death certificate, a certificate of permanent residence or a certificate of origin.

Types of information collected and used

Civil Registry collects the following information from you directly:

• postal address
• email address
• phone number

Civil Registry collects the following information about you from CY Login:

• CY Login user name
• email address
• ID number

Civil Registry uses the following information about you from its own records:

• full name
• date of birth, gender, nationality and community where you belong
• postal and email address (if it applies)
• phone number (if it applies)
• date of death (if it applies)
• full name, paternal surname, citizenship, place and date of birth, gender, relation to applicant and date of death for: children, parents, grandparents, and if the applicant is male, grandchildren (if it applies).

If you leave feedback in Help us improve this service, the following information is also collected:

• the degree of your satisfaction while using the service
• your opinion and suggestions on how we could improve the service.

Why Civil Registry uses your information

The information is collected and used to issue the document you selected. In case of an application for an ID or a passport, Civil Registry examiners use them to process your application.

Without access to this information, Civil Registry cannot process your application.

If you leave feedback in Help us improve this service, we will use it to evaluate how users feel about their experience using the service. This is so that we can identify and prioritize areas for improvement, and get ideas for new developments.

How your personal information is stored

Your information is stored securely on servers based in Cyprus.

Your rights

Contact lmarkidou@papd.mof.gov.cy if you want to:

• get a copy of the information held about you
• restrict the processing of your data
• correct or update your personal information
• object to the processing of your personal information
• have your information transferred to another organisation or to you.

Complaints

You can complain about the way your personal information has been used by contacting the Office of the Commissioner for Personal Data Protection.