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Privacy policy – your personal information

This privacy policy explains how Civil Registry uses information about you, in order to process your application to issue a passport, an ID card, a birth certificate, a death certificate, a certificate of permanent residence or a certificate of origin.

Types of information collected and used

Civil Registry collects the following information from you directly:

Civil Registry collects the following information about you from CY Login:

Civil Registry uses the following information about you from its own records:

If you leave feedback in Help us improve this service, the following information is also collected:

Why Civil Registry uses your information

The information is collected and used to issue the document you selected. In case of an application for an ID or a passport, Civil Registry examiners use them to process your application.

Without access to this information, Civil Registry cannot process your application.

If you leave feedback in Help us improve this service, we will use it to evaluate how users feel about their experience using the service. This is so that we can identify and prioritize areas for improvement, and get ideas for new developments.

How your personal information is stored

Your information is stored securely on servers based in Cyprus.

Your rights

Contact lmarkidou@papd.mof.gov.cy if you want to:

Complaints

You can complain about the way your personal information has been used by contacting the Office of the Commissioner for Personal Data Protection.